Booking a rack with us is easy! Simply head to our online booking system (powered by Zellr), select your preferred rack, and choose your rental period. Once you’ve completed the booking, you’ll receive a confirmation email with details on how to drop off your items. Need help? Our step-by-step guide will walk you through the process, ensuring a seamless experience.
Rent a rack, stock it with your preloved fashion, and start earning! Our Zellr-powered system tracks your sales in real time, and our team ensures your items are well presented. Once your rental period ends, you can either pick up unsold items or choose to donate them. It’s that simple—turn your wardrobe into cash with ease. We’ll send you a friendly reminder to collect your items.
With your rack rental, you’ll get space to display up to 45 items, price tags, and a sales-tracking system through Zellr. You’ll also benefit from in-store marketing and our team’s support to help keep your rack looking fresh. We’ll handle all the sales for you—just sit back and watch your items sell!
Self-Service
> 14 day rack hire
> Sell up to 45 garments
> Sell up to 3 pairs of shoes
> Sell up to 2 handbags
> Garment steamer, delintd and price tags available upon arrival
> Top up during the reservation period
> Access to the Zellr App to track sales
> 70% of final sale price is profit
Concierge
> Complimentary collection & drop off to your home
> All of the above
> 60% Commission on all sales
> Automatic membership to become a MUSE LOVER
View T&C’s
You’ll receive payment at the end of your rental period. Payments are processed within 5-10 business days after your rack rental ends. We’ll transfer your earnings directly to your bank account via Zellr, making it easy and secure.
You can sell preloved clothing, accessories, shoes, and fashion-related items. All items must be in excellent condition and clean. We also accept designer pieces—just be sure everything meets our quality standards.
If you wouldnt’ buy it, then please don’t bring it.
Absolutely! If you’d like to share a rack with a friend, go for it. Keep in mind that the rack will need to be stocked and managed as one unit, so it’s best to coordinate closely with your rack partner.
Under the Consumer Law Act, we sell secondhand preloved apparel and accessories, MUSE Relove does not own any of the stock available to purchase.
If you don’t want to take unsold items back, you can choose to donate them! Simply let us know, and we’ll handle the donation process for you. It’s a great way to give back and reduce waste. We donate high quality garments to Dress For Success.
Your items are safe with us. Our store is equipped with CCTV, and our team closely monitors racks throughout the day. Security tags are available if you wish to protect valuable items.
We are not liable for any loss or damage, we advise upon booking to read our T&C’s.
The MUSE Lover Membership offers exclusive perks, including early access to sales, member-only discounts, and styling tips. It’s perfect for fashion lovers looking to make the most out of their shopping experience with us.
Easy – You can become a member online via our ‘Become a Member’ page. Choose from three membership tiers, and enjoy instant access to all the perks. It’s quick, easy, and you’ll start receiving benefits right away!
If your plans change, please contact us as soon as possible. Where possible, we offer flexibility with rental extensions or cancellations. Check our T&C’s for more details on cancellations.
We’re always on the lookout for passionate individuals! Get in touch by sending a message via ‘Contact Us‘. You can also send us your resume, and we’ll contact you if there’s a suitable position.
We regularly host styling workshops, sustainable fashion talks, and exclusive shopping events for our MUSE Lovers. Stay tuned for upcoming events by subscribing to our newsletter or following us on social media!
Don’t see what you’re looking for? Contact us today.
Read and agree to our rental terms and conditions before booking.
tips & tricks
Price items according to what you would pay in a second-hand store.
Rule of thumb – Unworn, new with tags 25% off RRP, preloved 50%-75% off.
Only sell items you would love to buy yourself.
Items must be in excellent condition (with our without tags).
Only fill your rack to the required amount (45 items), top-up when items sell.
Share your news with family and friends – ask them to pop in!
Share on socials, tag @muse.relove to showcase your treasures.
Items must be free of:
- No holes
- No excessive pilling
- No stains
- No tears/scuffs
- No damage zips
- No stretched seams
- No missing buttons